- I want to place an order, how do I proceed?
Please refer to “Shopping Guide”.
- How can I know the shipping cost?
Detailed shipping charges will be communicated after the order is placed.
Reference Shipping Cost
USA California 10,000JPY
USA Texas 10,000JPY
USA New York 10,000JPY
Hong Kong 6,000JPY
Estimated arrival time is 3-4 business days for North America and Asia.
- When is payment due?
Once the shoes sent by the customer arrive at our company, we will contact you via email or message app.
【Contents of contact】
Confirmation of the details of the requested repair
The amount to be billed
Estimated work period
Please check the contents of the message, and if there seems to be no problem with the contents, we will contact you by e-mail or message app.
If you are satisfied with the content of the message, please use the attached URL for online payment.
Payment service is SQUARE.
Once payment is confirmed, order acceptance is complete.
- If you want to cancel your order after the shoes have been shipped
Cancellation is possible, but you must pay only for the return shipping. Only shipping cost will be charged, so please pay. We will ship the item once we confirm payment of the shipping fee.
Cancellation during the process is not allowed since we have already started working on the project.
106-1, Fudagicho, Toyohashi Shi, Aichi Ken, 440-0893, Japan